In order to create famous brands, enhance corporate reputation, and establish corporate image, Integrity Chemical adheres to the principle of “all pursuit of high quality and customer satisfaction” and the principle of “best price, most considerate service and most reliable product quality”. Commit to you:
First, product quality commitment:
1. The quality record and test data are available for the manufacture and testing of the products.
2, product performance testing, we carry out the whole process, full performance inspection of the product, after the product is confirmed to be qualified, then packaged and shipped.
Second, product price commitment:
1. In order to ensure the high reliability and advancement of our products, our selection of materials are selected from domestic or international quality products.
2. Under the same competitive conditions, our company will provide you with the best price at the best price on the basis of not reducing the technical performance of the products.
Third, the delivery commitment:
1. Product delivery time: According to user requirements, if there are special requirements and need to be completed in advance, our company can specially organize production and installation, and strive to meet user needs.
Fourth, after-sales service commitment:
1. We have set up a group of tough emergency after-sales service departments. We have experienced field engineers and senior technicians to rush to the scene and repair and replace any problems that arise.
2. After the product is delivered, the staff of our after-sales service department will conduct telephone tracking consultation according to the customer's contact information until the customer is satisfied.
3. All complaints about product quality were replied within 1 hour, rushed to the scene within 24 hours, and the treatment measures were determined according to the circumstances of the complaint, and repairs and replacements were made.
4. We promise that all maintenance personnel will be on call to better solve problems for our customers.